Nebula — Privacy Policy

Welcome to Nebula ("we", "us", or "Nebula"). We value your privacy and take steps to protect the personal information you provide while using the Nebula mobile application. This Privacy Policy explains what information we collect, how we use it, how we share it, and your choices regarding that information.

Scope

This Privacy Policy applies to individuals who use the Nebula mobile application and related services. If you use Nebula through an organization (for example, a school or employer), that organization may provide additional terms and have rights over certain information.

Information We Collect

• Personal Identifiers: profile picture, and profile information.
• Device & Technical Data: device model, operating system, IP address, device identifiers, browser type, language preferences, and log data.
• Usage Data: activity in the app, features used, timestamps, analytics events, and content you create or upload.
• Communications: messages with support, feedback, or other communications you send through Nebula.
• Location Data: only if you grant permission to share device location.
• Uploaded Content: files, notes, images, audio, or video you upload to the service.

How We Use Information

• Provide, operate, and maintain the Nebula service.
• Personalize your experience and improve Nebula features and content.
• Communicate service updates, respond to requests, and provide customer support.
• Detect and prevent fraud, abuse, security incidents, and to protect rights and property.
• Aggregate or de-identify data for analytics, research, and product improvement.

Information Sharing

We will not sell your personal information. We may share information in the following circumstances:

• Affiliates: with our corporate affiliates for operational purposes.
• Service Providers: with third-party vendors who process data on our behalf (cloud providers, analytics vendors, customer support providers).
• Legal Requirements: if required by law or to respond to legal process.
• Business Transfers: in connection with mergers, acquisitions, or asset sales.
• User-Directed Sharing: where you choose to publish or share content publicly or with other users.

Children

If Nebula is used by children, we will follow applicable youth-protection laws and take additional steps to protect children's information. If you are a parent or guardian and believe your child’s information is in our systems, please contact us using the information below.

Your Choices

• Account management: update or correct your profile in-app.
• Delete or deactivate your account by contacting us; processing times may vary based on legal requirements and retention policies.
• Manage permissions: control push notifications, location, and device permissions through your device settings.
• Data export: you may request an export of certain data we hold about you.

Links & Third-Party Services

Nebula may link to third-party services or integrate third-party tools. Their privacy practices are separate from ours. We encourage you to review the privacy notices of those third parties.

Security

We implement reasonable technical and organizational measures to protect personal information. However, no system is fully secure; we cannot guarantee absolute security of data transmitted or stored.

Cross-Border Transfers

Your data may be transferred to, stored, and processed in countries other than your residence. We will take measures to ensure adequate protections for such transfers in accordance with applicable law.

Legal & Compliance

Where applicable, Nebula will comply with regional laws such as GDPR, CCPA, or other local privacy regimes. We will supplement this policy with region-specific information if required.

Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will provide prominent notice (for example, in-app notice or email) prior to the change taking effect.

Contact Us

If you have questions or requests concerning this policy, please contact us at: user_report@nebulavid.com